What's in store?

Course curriculum

  • 1

    Welcome to Starter Training

    • Course Objectives
  • 2

    Company Orientation

    • OOO
    • Redmen
    • Adair
    • AFAC
    • SM
    • AFE
  • 3

    Policies

    • Internet Email Usage
    • Return to Work Plan
    • Smoking in the Workplace Policy
    • Travel Policy
    • Use of Equipment Vehicle
    • Drugs and Alcohol Policy
    • Environmental Policy
    • Equal Employment Opportunity
    • Injury Management
  • 4

    Introductory Training

    • Do Not Call Register
    • Phone Etiquette
    • Business Phone Etiquette-Do's and Don'ts.
    • Email Etiquette
    • Business Email Writing Tips
    • Everything You Need to Know About Office Email Etiquette
    • Understanding Client Expectations
    • Attention to Details
  • 5

    Systems Training: Zoho

    • Setting Up Folders
    • The New Zoho Mail - Folder Sharing
    • The New Zoho Mail - Task Notes Calendar Integration
    • The New Zoho Mail - Attachment Viewer
    • The New Zoho Mail - Conversation View
    • The New Zoho Mail - Streams and Email Sharing
    • Zoho Mail - Streams
    • Zoho Mail Other Features
    • Zoho Docs
    • Zoho Cliq
    • Zoho Desk
  • 6

    Systems Training: simPRO

    • Getting Started with simPRO
    • simPRO Navigation
    • Create a customer
    • Create a site
    • PROCEDURE_ NEW CUSTOMER AND SITE CARD SET UP IN SIMPRO
    • Create a supplier Service
    • Import and Export Sites
    • Invoice and Apply Payment in Connect
    • Modify Table View
    • Advanced Searches
    • Saved Searches
    • Test and Maintain Customer Assets
    • Administration Procedures Draft
    • How to Create a Quote
    • How to Price a Quote
    • How to Convert a Quote to a Job
    • Timesheet Procedure
    • Updating Pricing or Cost of Clients and Sites in Simpro
    • Tasking Process_Updating Pricing or Cost of Clients and Sites in Simpro
    • Complete a Job Without Materials Assigned
    • Setup and Navigate Connect
    • Simpro Connect ADJUST APP SETTINGS
    • Simpro Connect VIEW DASHBOARD AND RUNSHEET
    • Create a Job in Connect
  • 7

    Company Specifics

    • Redmen Products
    • Redmen Services
    • Adair Products
    • Adair Services
    • AFAC Services
    • Safety Maps Products and Services
    • ADAIR and Safety Maps
    • Asset Registry
    • Asset Registry
    • DARN Report
    • GoFormz Overview
    • Adair Attendance Sheet in GoFormz
  • 8

    End of Course Assessment

    • Learning Check
    • Short Survey