What's in store?

Course curriculum

  • 1

    Welcome to New Hire Induction Training

    • Course Objectives
  • 2

    Aussie 101

    • The History and Culture of Australia
    • Australia Geography
    • Aussie Slangs
  • 3

    Company Overview

    • Offshore Outsource Operations
    • Adair Evacuation
    • Adair Fire Audits and Certification
    • Redmen Fire Protection
    • Safety Maps
    • Australian Fire Enterprises
  • 4

    Business Orientation

    • OOO HR Policies
    • Finance Division Overview
    • Emergency Planning Division Procedures
    • OOO Office Layout
  • 5

    Phone and Email Etiquette

    • Business Phone Etiquette
    • Business Phone Etiquette Do's and Dont's
    • Business Email Etiquette
    • Office Email Etiquette: Everything You Need to Know
    • Business Email Writing Tips
  • 6

    Communication and Soft Skills

    • Understanding Client Expectations
    • Attention to Details
    • Filipinism
    • Filipinism and Redundancies
    • Grammar Essentials
    • Subject Verb Agreement
    • The Two-way Talk
    • Active Listening
  • 7

    End of Course Assessment

    • Learning Check
    • Short Survey