What's in store?

Course curriculum

  • 1

    Welcome to Starter Training

    • Course Objectives
  • 2

    Systems Training: Zoho

    • Setting Up Folders
    • The New Zoho Mail - Folder Sharing
    • The New Zoho Mail - Task Notes Calendar Integration
    • The New Zoho Mail - Attachment Viewer
    • The New Zoho Mail - Conversation View
    • The New Zoho Mail - Streams and Email Sharing
    • Zoho Mail - Streams
    • Zoho Mail Other Features
  • 3

    Systems Training: simPRO

    • Before you Start!
    • Getting Started with simPRO
    • simPRO Navigation
    • Create a customer
    • Create a site
    • PROCEDURE_ NEW CUSTOMER AND SITE CARD SET UP IN SIMPRO
    • Create a supplier Service
    • Import and Export Sites
    • Modify Table View
    • Advanced Searches
    • Saved Searches
  • 4

    Australian Standards and Legislation

    • Do Not Call Register
    • AS 1851 Part1
    • AS 1851 Part 2
    • AS 3745
  • 5

    Products and Services

    • Redmen Products
    • Redmen Services
    • Adair Products
    • Adair Services
    • Safety Maps Products and Services
    • ADAIR and Safety Maps
    • AFAC Services
  • 6

    Sales and Lead Generation / Business Development Overview

    • Sales and Lead Generation Team: Introduction to Redadair Sales
    • BDT Duties and Responsibilities
  • 7

    Lead Generation

    • What is a Lead
    • Marketing and its Phases
    • Marketing Phase 1 - Lead Generation
    • Marketing Phase 2 - Lead Nurturing
    • Marketing Phase 3 - Lead Conversion
    • Marketing Phase 4 - Client Servicing
    • Marketing Phase 5 - Post Sale Marketing
  • 8

    Lead Mining

    • Lead Mining and What We Do
    • Data Mining Strategies
    • Successful Sales Call
  • 9

    Business Development Process Specifics

    • Life of a Lead
    • BDT Lead Mining
    • BDT Process Map
    • BDT Search Tools
    • Information Gathering and Speaking with GateKeepers
    • Speaking With Decision Makers
    • Handling Different Types of Market Segments
    • Sending Emails to GK and DM
    • Updating Lead Status
  • 10

    End of Course Assessment

    • Learning Check